30-day happy reader guarantee
If the Reading Ladders book isn't a good fit for your child, contact us within 30 days of delivery and we'll refund the purchase price in full.
If your order arrives damaged or incorrect, contact us within 30 days of delivery with a photo and we'll send a replacement or refund you.
Refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank.